Smart Collection

We see collection not as just and exit strategy, but as Crisis-CRM communication. Our approach ensure over all business sustainability without losing potential on already acquired customer portfolio.

The solution goal is to decrease the cost of collection and simultaneously preserve loyal relationship with every customer.

We call this solution “CRM crisis communication”, which suggests that smart collection still sees the future business potential in every client and, therefore, helps even in unpleasant situations. The main reason for that is simple, the acquisition costs. The acquisition of new customers has become a very demanding task and the costs are enormous. Therefore, dedicating our effort to customers and look after them in a way that allows a future profit generation is worth it. Our smart collection provides a wide range of default prevention techniques and a proactive receivable management.

The smart collection is analytical based tool, which makes the whole process very efficient and improves customer satisfaction at the same time.

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The solution goal is to decrease the cost of collection and simultaneously preserve loyal relationship with every customer. 

9

We call this solution “CRM crisis communication”, which suggests that smart collection still sees the future business potential in every client and, therefore, helps even in unpleasant situations. The main reason for that is simple, the acquisition costs. The acquisition of new customers has become a very demanding task and the costs are enormous. Therefore, dedicating our effort to customers and look after them in a way that allows a future profit generation is worth it. Our smart collection provides a wide range of default prevention techniques and a proactive receivable management.

9

The smart collection is analytical based tool, which makes the whole process very efficient and improves customer satisfaction at the same time.